Performance in the Field of Health 2010

Enjoy the unique experience of experts from
different institutions who will present the latest information on how to:

• Define performance in a context of budgetary restraint and limited resources

• Maximize the multidisciplinary approach so that it is both a performance measurement tool and a tool for improving quality

• Going Beyond Lean principles to support long-term results

• Know the winning strategies of the Jewish General Hospital in collaboration with various health professionals

• Managing the challenge ahead for 2011: the state of performance in an aging population and chronic diseases

• Ensuring the success of your practice benchmarking by way of the Commissioner for health and well-being

• Evaluate the use of the balanced scoreboard approach: case study of the Centre Hospitalier Universitaire de Quebec