10 May, 2011
The conference will provide attendees with strategies and tactics on how organizations can properly use social media to understand and respond to critical situations that have the potential to impact corporate reputation.

Participants can expect to learn:
- Minimum social media requirements / preparedness
- How journalists use SM to gather information about a story
- How to deal with incidents that begin or ‘pop up’ online
- Establishing online credibility / selecting the right online spokesperson
- The phases of a crisis / how SM shapes the narrative of each phase
- The stages of SM engagement / what stage works best for your organization?

Venue

Sorry, this event is quite new so we couldn't find any venue information.
Please check again in the near future.