29 August, 2018    Singapore , Singapore
div>At the core of this pivot is a decisive focus on “EX” or employee experience. Forrester research shows that engaged, empowered teams are the fuel that drives exception customer experiences.
Join us in August to explore this critical connection: How CX strategies must lead, not follow, business strategies, and how employee experience drives execution on customer experience. Attendees will be equipped with actionable insights and recommended toolsets to expand their existing CX strategy -- from the delivery of exceptional customer experiences toward the new opportunities that CX leadership can deliver.

Venue

Location: Marina Mandarin
Awarded Best Business Events Facility and Service Hotel at the 2008 TravelWeekly (Asia) Industry Awards, be assured of the finest in every aspect. Boasting extensive meeting facilities that spell..
Contact 6 Raffles Boulevard Singapore , Singapore
(65) 6845 1018

Organizer

Forrester Research, Inc.
60 Acorn Park Drive Cambridge, MA 02140 United States
+1 617.613.5730

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CX MARKETING SINGAPORE 29 August, 2018