CXNYC - Forrester's Forum For Customer Experience Professionals 2016

CXNYC 2016 will leverage Forrester’s deep research and frontline knowledge to help CX pros design, deploy, and deliver customer experiences that create business impact, and a select faculty of real-world CX leaders and practitioners from Etsy, Ford, Johnson & Johnson, NBBJ, Oracle, Wells Fargo, and more will share their own insights and best practices. Over the course of two days, we will help you: Design compelling customer experiences that support and grow your brands and businesses. Take control of your CX ecosystem and produce experiences that are truly differentiating. Drive CX innovations and competitive advantage through digital technologies and platforms.