Customer Facing Supply Chain Management and O2C 2016

This marcus evans conference facilitates high-level knowledge exchange that will bring a fresh outlook on the E2E O2C process which is now maturing towards Customer Facing Supply Chain Management.

This event is a unique opportunity and a great discussion platform for senior level management representatives to benchmark, share experiences and find solutions to their key tasks such as great customer experience, increased digitalization, the journey toward the true E2E O2C from planning to fullfilment and order management best practices. One of the workshops will be devoted to overcoming change management challenges related to O2C transformation. Other important areas covered will include key customer master data and dispute management project.