Defining an Efficient Lead Management System for Today
Date: 07/04/2010 6.03.49 by Bvents Team Category: Lead Management for Exhibiitors
Surely, there are leads in every trade show that fall into the cracks. As disappointing as it may sound, this non-fulfillment by trade show exhibitors is ranked first in the list of top complaints posed by conference attendees. Nowadays, marketers are under pressure to provide healthy returns on their investments. They are now recognizing each lost lead as lost revenue. This is why lead generation systems are being improved in a huge way. Here are a few important tips to make sure that you are able to define an efficient lead management system that can keep up to the demands of today.
Refocus on lead distribution and follow up instead of being fixated on lead collection. The important thing is to “think sales”. This means you should be able to come up with a system that is beyond the collection process but also works within the parameters of generating sales. However, do make sure that the content and the format of the data collected is consistent from one show to the next and is easily integrated into your lead tracking system. This will make the follow up process faster and will enable you to analyze the data more efficiently.
Make sure that you systematize the process. It is good to define the details from data collection to fulfillment to follow up and tracking. This makes sure that the process is seamless and the ball is not dropped anywhere down the line.
It would also be good to get the stakeholders involved. This way you are able to be proactive in refining your lead management system. This is also a good way to ensure that you deliver quality and not quantity leads.
Lastly, respond quickly. It is always advisable to strike while the iron is hot and take advantage of those leads immediately. And then of course, post those leads through an effective monitoring system. This will give resellers a set period of time to respond. Once you have this data in place, it will be easier to compare records to determine which trade show is most successful.