Annual Back Office Forum 2011

Efficient and accurate Back Office is a backbone of every financial institution. Consequently, being aware of its all capabilities for growth and options for its advancement is a professional advantage.

Enhancing the Back Office structure, training and development of its staff, as well as sourcing decisions influence its day to day existence immensely. Join us in Prague and share innovative approaches for your Back Office. Network with experts in operations within the finance sector from all around Europe and take the maximum of their knowledge and experience.

Key topics:

* Learn how to achieve operational excellence and increase your Back Office effectiveness
* Listen to case studies of Lean implementation presented by leading European banks (Credit Suisse, BNP Paribas)
* Achieve efficient automation and Straight-Through-Processing (STP)
* Understand the benefits and drawbacks of outsourcing by tackling the issues of efficiency & control
* Explore ways to manage relation to your providers and monitor service level agreements
* Find out more about current challenges of a multinational bank with cross border activities
* Discover strategies to minimize operational risk
* Discuss in small groups the specific role of operations department and Back Office personnel within a bank
* Network with operations experts from all around Europe & enjoy the beautiful city of Prague