Las Vegas Clean Energies Conference / Expo / Show Las Vegas, USA

Year over year, we build our programs based around our attendee’s feedback and continuous research in Call Center management. Working with CEOs and award winning industry experts, this year's 11th ...more

The 11th Annual Call Center Week is the fastest growing call center event in the world! This event designed to help companies create a customer-centric culture that inspires excellence and grows the ...more

As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and ...more