HDI Annual Conference and Expo 2011
March 29 - April 1, 2011
Las Vegas NV , USA
Transformation can be subtle, yet subtle changes can
have significant impact on your business.
Interact with more than 2,000 support practitioners who share many of your same challenges and goals. Learn from their mistakes and successes; discuss real-world situations, and deliberate viable solutions. You will walk away with actionable ideas that you can immediately implement once you return to work.
Discover emerging trends, innovations, and examine valuable best practices
Probe critical processes that positively impact technical support operations
Learn how to increase your support center’s capacity, reduce overhead, and improve customer loyalty from people who have already succeeded in doing so
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HDI Annual Conference and Expo March 29 - April 1, 2011
