October 21 - 24, 2013
Building Relationships that Work helps you revitalize the relationships that affect the quality and profitability of your business. It goes beyond strategies for influencing the behavior of others to provide a process for creating clear communications, effective collaboration, and relationships that achieve results. Faculty will help you develop better listening and questioning skills. You will learn to recognize your own assumptions and judgments and to reframe situations to gain a broader perspective. You will be introduced to a series of sequential, step-by-step frameworks for building new relationships and improving existing ones.

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