April 9 - 11, 2014    Berlin , Germany
How to do more with less people? How to innovate IT while not spending a fortune? How to implement flexible systems enabling constant change?

Key topics:
- Best practices in placing regulatory framework into practice
- Standardization across the organization locally and globally
- Balancing the budget between innovation and consolidation
- Driving out process inefficiencies by reinvesting resources
- Design and implementation of retail industry digital processes in the banking environment
- Application of voice of the customer in business process management
- Use of continuous talent assessment to improve returns on human capital

Focused day to meet specific industry needs:
- Central and national banks dialogue
- Payments – Latest regulatory, market and technological developments
- Boosting the potential of your human capital

Special features:
- Survey round-table discussions
- Back Office Agility Awards 2014
- Interactive electronic polling and networking
- 10+ networking hours & a sightseeing afternoon in Berlin

Venue

Location: Eurostars Berlin Hotel
Spectacular, contemporary and very ‘business’: the Eurostars Berlin is the new star in the Eurostars firmament which shines in the economic heart of Europe. 221 rooms and 600 m2 for events. The..
Contact Friedrichstr. 99 10117 , Germany Berlin , Germany
+49 30 7017360

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Annual Back Office Forum April 9 - 11, 2014
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