Contact Centre Summit Canada 2014

Everything you've ever wanted to know about Contact Center Canada in one report - http://bit.ly/1qYTVUE

With a decade of proven success, IQPC is proud to present the 10th Annual Contact Centre Summit Canada; the only Canadian conference that truly brings together executive level decision makers at the forefront of the customer service market from all over North America. This event is part of the Call Center IQ portfolio, which is the world's leading information source for contact centre professionals and reigns as the most significant hub for call center and customer experience professionals. In 2014 we are raising the bar again, taking your experience to a whole new level. We will provide you with the most important case studies and proven strategies from the most innovative companies in North America in a way that only Contact Centre Canada can. This event will discuss the most pressing challenges and opportunities in the market including emerging technologies, virtual agents, benchmarking and analytics and much more!

Download the agenda for all of the conference info - http://bit.ly/1urQxzv

Featured Speakers
Mary Beth Jenkins
SVP & Chief Operating Officer
UPMC Health Plan

Josée Bourdages
Vice-president, Fido, chatr, Prepaid Care, Cityfone
Rogers Communications

Vamsi Bogullu
Vice President, Information Technology
SouthWest Credit

Jean Mitchell
Past President
British Columbia Contact
and many more...

Register online at http://bit.ly/X4RNxI, e-mail [email protected], or call 1-800-882-8684. Mention code "10CCC_EVVNT" for our early bird discounts!