CX EUROPE FORUM 2015

CX Europe 2015 will accelerate your company's success in a competitive marketplace where customer experience (CX) determines the future of your brand. You will gain insights on CX trends from leaders of both B2C and B2B brands; have the opportunity to connect with your peers and share best practices; and hear Forrester analysts discuss their latest research findings. No matter what your CX maturity level is, you will gain valuable knowledge to help drive innovations that fuel profits and loyalty. You will leave this Forum with a comprehensive understanding of how to improve your customer experience quality and increase your customer loyalty. You will learn how delivering the right customer experience can drive business results, create competitive advantage, and fuel growth.