Introduction to Sales - Bringing in New Clients 2016

This engaging course considers the techniques and confidence needed to make the most of customer relationships and bringing in new business.
Programme

Why people buy and how they prefer to do this
How to make the most of leads coming into the business
The importance of preparation in effective sales
How to present reports and proposals to best effect, how to answer questions and give the potential client confidence in our answers
How best to make use of the advantages our products have over others
How to communicate effectively and the importance of attitude and questioning skills
Identifying the main objections to buying and how to overcome these
How to close sales rather than leaving things open-ended.