Performance Coach Management Summit 2013

Management Is Dead
You’ve worked incredibly hard and have attended all the best practice management session and you know how important hitting your Key Performance Indicator numbers are to your success. But here’s the thing. Learning how to manage people is as antiquated as the Titanic and just as dangerous to boot. In fact most managers using the “old school” tactics suffer the same fate as the lost souls on that colossal ship.

A New Coaching Paradigm Emerges
Ultimately when your team suffers a slump and cannot hit their numbers you have to actually do something to change those results, not just read them from a spreadsheet on your laptop. That is why we have put together the most powerful system for coaching your service team into service heroes instead of just managing them.