May 27 - 28, 2014    Торонто , Канада
Highlights:
• Understanding the legal aspects of SLAs
• Creating a practical governance structure
• Producing a clearly defined agreement
• Overcoming the complexities of drafting and negotiating
• Choosing when and how to outsource the SLA
• Evaluating and measuring SLA performance
• Avoiding pitfalls and minimizing risks

Participants:
• Blake, Cassels & Graydon LLP
• Borden Ladner Gervais LLP
• Cisco Systems
• Citibank Canada
• Dentons Canada LLP
• Gowling Lafleur Henderson LLP
• Limpert & Associates
• Mann Symons LLP
• Norton Rose Fulbright Canada LLP
• Stikeman Ellilott LLP
• Xerox Canada Ltd.

Место проведения

Location: Hotel Novotel Toronto Centre
The Novotel Toronto Center in downtown Toronto is ideal for business or vacation travel. The hotel features an indoor pool, gym, restaurant, free WiFi and meeting facilities. Many attractions are..
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