World BPO/ITO Forum 2010

The 3rd annual World BPO/ITO Forum is the premier conference and thought-leadership forum focusing on the sourcing and offshoring needs of mid to large size U.S. organizations.

It is tailored towards CIOs, CFOs, COOs and Senior Sourcing executives, and decision-makers charged with strengthening their organization, improving competitiveness and increasing profit margins in an economy that has undergone significant changes.

Themed “ITO/BPO Leadership – Creating Value through Strategic Sourcing”, this is where the World BPO/ITO Forum can make a real difference – by enabling buyers and sellers to meet to discuss potential solutions, and by providing experts that will share valuable insights in a friendly, valuable networking environment.

Conference Sessions include:

• Global Sourcing Trends for 2010 and Beyond: New Business Models and Destinations

• The Secret Sauce of Offshoring – Governance and Relationship Management

• Going Up the BPO Value Chain - From Cost Driven to Result Oriented Business Models

• The Changing Face of Outsourcing – From SaaS to Cloud Computing

• Raising Sourcing to the Next Level: Integrating ITO and BPO

• The Rise of Nearshoring – Finding Value Closer to Home

• The Political and Social Implications of Offshoring: Finding the Silver Lining

• Offshoring Success Stories – Those Who Got It Right and The Lessons Learned

• CIO Roundtable: ITO/BPO Leadership - Managing Offshoring to Thrive in the “New Normal”