Exhibition · London, United Kingdom
Business Process Excellence for Telecomm and Utilities 2010
Building, Construction · Telecommunications and Mobile
Key numbers
- Editions on record
- 2first in 2010
About Business Process Excellence for Telecomm and Utilities
Join process excellence and lean leaders at the Business Process Excellence for Telecomm and Utilities conference , this year’s thought-sharing platform exclusive to the Telecomm and Utilities industries. Leading lights and visionaries in the telecoms and utilities world of Process Excellence will share best practices, benchmarking, stories from the front line, and innovation, discussing critical issues such as:
• Matching the needs of the customer with the voice of the business to drive growth
• Leveraging Business Excellence to create a more sustainable and innovative business model
• Optimising customer processes through continuous improvement
• Leveraging BPM for end to end process excellence
• Increasing business agility in a competitive market using BPM and Process Excellence
This year’s speaker faculty includes:
• Jürgen Mees, Head of Business Excellence, Deutsche Telekom AG
• Cem Miralay, Director Call Centre & Systems Transformation, British Gas
• Eirik Nordbø, Director, Lean Transformation, Telenor Norway
• Ashutosh Pandey, Global IT & Process Manager, Nokia Siemens Networks
• Paul O’Donoghue, Operations Service Manager, Bord Gais
• Anna Keep, Transformation Lead, CIO Process & Investment Delivery, United Utilities
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2011 | 26–29 Jun 2011 | InterContinental Miami Orlando, Florida | — | — |
| 2010 | 25–27 Oct 2010 | Mayfair Conference Centre London, United Kingdom | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.