Crisis Management & Business Continuity Planning

The Course Benefits will be:

- Analyze characteristics of crisis situations and circumstances

- Reap the benefits from Real-Life Case Scenarios/Best Practices

- Define risks and threats to reputation of the organization and products or services

- Discover a methodical and practical approach to identify how, why and when crisis appear in your organization and manage their consequences

- Develop effective and holistic incident, crisis, contingency and continuity plans to manage crises for your industry

- Understand the crucial techniques and time frames to help you handle incidents smarter - before, during and after the crisis

- Leverage your organization’s current processes and procedures so you are prepared and ready

- Embed your organization’s buy-in to CM and BCM as success factors in mitigating crisis

- Discover methodologies that allow your spokespersons to deliver messages using their own unique personality: improve credibility and confidence in talking to the media

Who Should Attend!

This workshop is aimed specifically at those with direct responsibility for managing incidents, emergencies and crises whether at a strategic or tactical level. It will give them practical experience and guidance for dealing with a wide variety of incidents so as to protect reputation and ensure business continuity, including Chiefs, VPs, General Managers, Managers, Directors, Heads, Consultants, Team Leaders involved

• Business Continuity and Crisis managers

• Operational Risk Managers

• Business analysts, consultants

• Risk managers, crisis managers

• Technical Support managers

• Security managers, planners,

• Quality Managers, Public Relations managers

• Audit professionals – internal auditors, external auditors

• Insurance Managers and analysts

• I.T. and Telecommunication managers, project managers, analysts,

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When is Crisis Management & Business Continuity Planning?

The next dates haven't been confirmed. The last edition we have on record was 23–24 May 2011.