Mastering Business Analysis 2011

Business analysis provides the foundation for almost every kind of business change and system development. The craft of business analysis is to investigate the business, to find its problem hot spots and recommend ways to improve them, and write the requirements for any proposed automated system. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, root cause analysis, persuasion and several other analytical skills. In short, business analysis is about understanding the real business, finding the true business problem and providing solutions to make the business work better.

Learning Objectives

-Discover real business needs, not just the most talked-about ones.

-Improve the business processes by applying automation or other means.

-Define the most beneficial scope for the analysis project.

-Use models to understand and communicate the business processes, and ensure stakeholders also understand.

-Understand how to employ business events as a way of partitioning the business for easier understanding.

-Be better at interpersonal communication.

-Think systemically, and find truly the best way to improve your client's business.

-Be a better business analyst