Exhibition · Sandton, South Africa
Contact Centres World Africa
Advertising, Marketing · Sales · Information Technology
Key numbers
- Editions on record
- 3first in 2010
About Contact Centres World Africa
Africa’s largest event focused on call centre excellence for enterprises
Technology moves fast, and companies need to find the most cost effective solutions for their business objectives. Quality of service and performance are still key issues driving this industry, and companies need to know how to do this better!
Contact Centres World Africa promotes the development of call centres in Africa and is the place in where business is done.
The two-day agenda will provide an unrivalled learning experience, with case studies and keynote addresses from leading enterprises in Africa.
5 reasons why you should sponsor or exhibit at Contact Centres World Africa 2012
Contact centres World Africa 2012 is the most effective way for you to:
-Source new clients and grow your profits in Africa
-Position your company as a market leader - maximise your brand exposure
-Showcase new applications to a targeted audience
-Network with key decision makers
-Receive firsthand knowledge into the needs of this solutions hungry sector
Who should attend:
-Head of Contact Centre
-Head of CRM
-Customer Services Manager
-Head of Loyalty
-Help Desk Manager
-Head of Communications
-CIO, CTO, CFO
-Head of Communications
-Marketing Director
-Sales Director
Who should sponsor:
-Contact Centre Infrastructure
-CRM Solutions and Customer Analysis
-Business Intelligence
-Business Continuity and Disaster Recovery
-Help Desk Solutions
-HR & Recruitment
-Outsourced Contact Centre Solutions
-Consultants and Legal
-IT Service Management
-Telephony – VoIP, IVR
-Workforce Management
Which industries should attend:
-Banks and Finance
-Airlines
-Government
-Telcos and IT<br /
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2012 | 20–23 Aug 2012 | Sandton Convention Centre Sandton, South Africa | — | — |
| 2011 | 9–12 May 2011 | Sandton Convention Centre Sandton, South Africa | — | — |
| 2010 | 23–25 Aug 2010 | Sandton Convention Centre Sandton, South Africa | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Contact Centres World Africa?
The next dates haven't been confirmed. The last edition we have on record was 20–23 Aug 2012.
Where is it held?
The last edition we have was at Sandton Convention Centre, Sandton, South Africa.
How often does it take place?
Annual, judging by the 3 editions on record since 2010.