Exhibition · Toronto, Canada
Reinventing Customer Service
Advertising, Marketing · Communications · General
Key numbers
- Editions on record
- 1first in 2013
About Reinventing Customer Service
Highlights:
• Embrace & develop a social media-focused strategy that’s right for your organization
• Learn how to do more with less
• Learn how to plan & execute the journey to achieve customer satisfaction
• ING Direct’s successful 3-year vision to excellence
• Gain insight from a trusted consumer advocate columnist on what customers really want
• Get a glimpse into the CSC of the future
• Take an inside look at how leaders embrace employee engagement
• Build a customer experience that matches your brand
Participating Organizations:
• BMO Financial Group
• Cutting Edjj Consulting
• Delvinia
• Gamma Dynacare Medical Laboratories
• GO Transit
• IBM Interactive
• Informatica Corporation
• ING Direct
• In Genius Solutions Inc.
• International Customer Service Association, Toronto Chapter
• Nolitours and Transat Holidays
• Platinum Legal Group Inc.
• Sobeys
• T4G
• TMG International Inc.
• Teambuy.ca
• The Beacon Group
• The Taylor Reach Group, Inc.
Who Should Attend
Vice-presidents, Directors, Managers & Team Leaders for: Contact & Call Centres, Customer Service, Information Services, Online.
Services, Hotlines, Help Desks, HR, Employee Relations and Training; Consultants; Project Managers; CCC owners;Marketing, Communications & Social Media professionals
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2013 | 5–7 Feb 2013 | Hotel Novotel Toronto Centre Toronto, Canada | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Reinventing Customer Service?
The next dates haven't been confirmed. The last edition we have on record was 5–7 Feb 2013.
Where is it held?
The last edition we have was at Hotel Novotel Toronto Centre, Toronto, Canada.