Utility revenue & Customer Management World 2013

The 2nd Annual Utility Revenue & Customer Management World Asia is the largest & most influential platform for senior decision makers across all utility sectors to address challenges and solutions in revenue management, billing and customer engagement. At this premier regional platform, top revenue & customer management executives will discuss the latest challenges and solutions using case studies and interactive discussions.

Reasons to attend

• Gain new insights on novel development, creative innovations and cutting-edge technologies for a more sustainable and competitive utility business

• Be in control of your business finances through effective fund management and bad debts prevention tactics

• Minimise capital outflow and maximise returns through best revenue management and pricing strategies

• Sharpen current customer engagement practices to meet customer demands and heighten customer retention

• Create and maintain brand loyalty while enticing new customers through cost-saving and effective merits

• Learn effective risk management strategies via case-studies from leading Asian utilities

Attend and learn

• How to overcome the challenge between keeping rates low while maintaining high standards of reliability and efficiency

• How to effectively forecast price of electricity, gas and water

• How to implement and manage dynamic pricing strategies to maximise revenue

• How to maximise revenue through ancillary services for customers

• How to effectively track and better manage cash flow

• How to integrate existing billing systems with new infrastructure

• How to manage large volumes of customer information effectively and efficiently