Conference · London, United Kingdom
Total Telecom Customer Experience Summit
Telecommunications and Mobile
Key numbers
- Editions on record
- 1first in 2013
About Total Telecom Customer Experience Summit
Following its successful launch in 2012, the Total Telecom Customer Experience Summit will once again provide insight into the latest trends in customer experience management (CEM) and how these can impact the profitable creation and delivery of telecom services. This is the event for customer experience professionals within the telecoms industry
It is a place where innovation and expertise are showcased, solutions are found and learning is done.
Join us and learn how to:
• Deliver profitable CEM programmes
• Use CEM as a point of differentiation
• Ensure consistent customer experience across multiple devices and platforms
• Cost effectively improve customer experience
• Measure and manage the end-user experience
• Establish a 360° view of CEM from the operators' perspective
• Match CEM to changing customer behaviours
• Deliver a great experience when you don't control the content or service
• And much more...
Why attend?
• Engage with the best performing companies
• Network with expert thought leaders
• Explore new CEM opportunities
• Evaluate the latest technology
• Learn how to adapt business models
• Form new strategic partnerships
• Compare products and solutions
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2013 | 23–24 Sep 2013 | Grand Connaught Rooms London, United Kingdom | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Total Telecom Customer Experience Summit?
The next dates haven't been confirmed. The last edition we have on record was 23–24 Sep 2013.
Where is it held?
The last edition we have was at Grand Connaught Rooms, London, United Kingdom.