Workshop · Kuala Lumpur, Malaysia
Internal SLAs & Services Management Masterclass
Banking, Finance · Information Technology · General
Key numbers
- Editions on record
- 1first in 2013
About Internal SLAs & Services Management Masterclass
Most organisations these days are aware of the importance of having well defined services and SLAs for services being provided externally, especially for outsourcing, but what about internal services? Very few organisations realise that it is just as important if not more so, to manage their internal services with comprehensive, well defined services and SLAs.
This 2-day workshop provides you with the latest in good SLA management practice so you can design, implement and manage internal SLAs incorporating services that are cost-effective and quality driven. It is based on many years of implementing SLAs and identifying and defining internal services in hundreds of organisations. The management practices and methodologies outlined in the course are not just academic theories but real world techniques that have been developed and proven in the marketplace over the last seventeen years across numerous organisations around the world.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2013 | 13 May 2013 | JW Marriott Hotel Kuala Lumpur Kuala Lumpur, Malaysia | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Internal SLAs & Services Management Masterclass?
The next dates haven't been confirmed. The last edition we have on record was 13 May 2013.
Where is it held?
The last edition we have was at JW Marriott Hotel Kuala Lumpur, Kuala Lumpur, Malaysia.