Conference · Muscat, Oman

Oman Customer Care Conference

Business consulting

Official website
Next editionNot confirmedLast edition we have: 25–26 Feb 2015
Last venueGrand Hyatt Hotel MuscatMuscat, Oman · where the 2013 edition was; venue not yet confirmed
RunningSince 2012Annual · 4 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 25–26 Feb 2015 at Grand Hyatt Hotel Muscat. Check the organiser's site: oite.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
4first in 2012

About Oman Customer Care Conference

As the Sultanate of Oman continues to fulfill it’s’ “Vision 2020” plan, which aims to diversify the economy and minimize the country’s dependence on oil, it is seen that the service sector will play a key role in the country’s future economic development. The service sector accounts for approximately 48.9% of the country’s GDP. The Service Index indicates that service based companies continue to gain profits, after having shown strong performances last year.

Why attend?

Learn the latest trends, challenges and opportunities in customer care
Create a Customer-centric organization
Adopt customer service innovations and develop multi-channel interaction solutions
Integrate new information sources into customer support programs
Identify knowledge rules in developing a balanced customer strategy
Measure customer experience to drive customer loyalty and keep up with competition
Capture significant value in employing effective customer care strategy

From our listing of the 2014 edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201525–26 Feb 2015Grand Hyatt Hotel Muscat
Muscat, Oman
——
201428–29 Apr 2014Grand Hyatt Hotel Muscat
Muscat, Oman
——
201325–26 Feb 2013Grand Hyatt Hotel Muscat
Muscat, Oman
——
20126–7 Feb 2012——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Oman Customer Care Conference?

The next dates haven't been confirmed. The last edition we have on record was 25–26 Feb 2015.

Where is it held?

The 2013 edition was at Grand Hyatt Hotel Muscat, Muscat, Oman. The organiser hasn't confirmed the venue for this edition yet.

How often does it take place?

Annual, judging by the 4 editions on record since 2012.

Industries