UAE Customer Service Week 2013

Incorporating various measures in the region to improve customer retention, along with acquiring new customers by providing a better service than competitors.

UAE Customer Service Week is a strategic conference with awards and workshops, bringing together the Government, Automobile, Banking, Telecom, Tourism, Transport, Retail, Utility, Hospitality, Manufacturing and Service industries to share and gain an in-depth understanding about incorporating various measures to improve customer retention, along with acquiring new customers by providing a better service than competitors.

2013 Speakers

Saif Sultan Saif Al Abri

Bassam Dourzi

Mohamed R. Thomson

Justin M Kenny

Ghazi AlRasheid

and many more...

6 Key Reasons to Attend This Strategic Conference, Interactive Workshops:

• Learn how to effectively adapt to changes in digital communication to proactively receive customer feedback and data analytics from multiple platforms

• Develop techniques and solutions to breakdown analytical feedback into large readable information so the most effective decisions are made to meet customer needs and wants

• Understand how to evolve a business model internally to handle increasing public online feedback

• Implement software that can better manage online customer feedback to take effective action to meet customer requirements

• Develop strategies to encourage new lines of communication and receive more quality customer feedback

• Grow and deepen loyalty relationships with sophisticated consumers in competitive markets

• Plus don't miss the exciting launch of the Service Olympian Awards with a gala dinner