Conference · Dubai, United Arab Emirates
Shared Services and Outsourcing Week Middle East
Education, Training · General · Business consulting
Key numbers
- Editions on record
- 1first in 2013
About Shared Services and Outsourcing Week Middle East
This conference brings together the Middle East’s top practitioners in shared services with inspirational success stories which you can take and apply to your own business.
Whether you are in the planning and launching phase of SSO, or you have a mature operation and are looking to take it to the next level, Shared Services Week includes presentations covering almost every angle of how to reach your shared services goals.
Key benefits of attending:
1) Increase the success level of planning and launching shared services operations by learning from experienced practitioners who have successfully launched their own.
2) Evaluate and improve your own organisation’s SSC by benchmarking your operations against others.
3) Enhance customer service through incorporating automated functions and developing a holistic, grassroots approach to interacting with the customer.
4) Convince your customers and your board of the continued value of shared services by adopting a range of measurable KPIs.
5) Reduce costs and increase efficiency by launching a shared services operation.
6) Identify and adopt multiple methods of charging for shared services operations in order to increase transparency and confidence with your customers.
7) Incorporate tried and tested change management principles to ensure a smooth transition to your new shared services model.
Who should attend?
Anybody whose professional responsibility is to reduce costs, increase efficiency and customer service with regards to finance, HR and IT will find enormous benefit in attending this conference. The typical job titles are:
- CFO
- Head of Shared Services
- Director of HR Shared Services
- Director BPO
- Head of payroll
- IT Manager
- Finance Director
- Financial Controller
- Head of Customer Services
- Head of Process Excellence
Category: Conferences/Trade show
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2013 | 24–27 Nov 2013 | Amwaj Rotana Jumeirah Beach Residence Dubai, United Arab Emirates | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Shared Services and Outsourcing Week Middle East?
The next dates haven't been confirmed. The last edition we have on record was 24–27 Nov 2013.
Where is it held?
The last edition we have was at Amwaj Rotana Jumeirah Beach Residence, Dubai, United Arab Emirates.