Conference · London, United Kingdom

Customer Loyalty and Retention

Business consulting

Next editionNot confirmedLast edition we have: 25–27 Mar 2014
Last venueKensington Close HotelLondon, United Kingdom
RunningSince 2014Frequency unknown · 1 edition on record
Last checked12 Nov 2026Its old website no longer answers
We haven't confirmed the next dates yet. The last edition in our records was 25–27 Mar 2014 at Kensington Close Hotel. Its old website no longer answers, so the show may have ended or moved. Are you the organiser? Correct this listing.

Key numbers

Editions on record
1first in 2014

About Customer Loyalty and Retention

Join us at the Customer Loyalty and Retention Summit (25th - 27th March, London) and learn how to develop a high impact strategy that allows you to monetise your customer retention strategies. In addition, address with leading experts how to navigate challenges facing loyalty and retention professionals including differentiating yourself from your competition, using social media more effectively and how to drive repeat business.

Join loyalty and retention experts from sectors including retail, telecoms, utilities financial services as they help you:

- Create loyalty and retention in a marketplace saturated with choice

- Engage customers through personalised service and marketing

- Understand the business value and impact of loyalty schemes

- Maximise your use of social media to develop loyal customers

- Use data analytics to drive customer engagement and increase retention

- Focus management on customer retention over acquisition.

Early-confirmed speakers:

Caroline Deplantay

Brad Little

Sudesh jog

Danny Dixon

Rod Grainger

Jerome Goulard

and many more...

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201425–27 Mar 2014Kensington Close Hotel
London, United Kingdom
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Customer Loyalty and Retention?

The next dates haven't been confirmed. The last edition we have on record was 25–27 Mar 2014.

Where is it held?

The last edition we have was at Kensington Close Hotel, London, United Kingdom.

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