Annual Back Office Forum 2014

How to do more with less people? How to innovate IT while not spending a fortune? How to implement flexible systems enabling constant change?

Key topics:

- Best practices in placing regulatory framework into practice

- Standardization across the organization locally and globally

- Balancing the budget between innovation and consolidation

- Driving out process inefficiencies by reinvesting resources

- Design and implementation of retail industry digital processes in the banking environment

- Application of voice of the customer in business process management

- Use of continuous talent assessment to improve returns on human capital

Focused day to meet specific industry needs:

- Central and national banks dialogue

- Payments – Latest regulatory, market and technological developments

- Boosting the potential of your human capital

Special features:

- Survey round-table discussions

- Back Office Agility Awards 2014

- Interactive electronic polling and networking

- 10+ networking hours & a sightseeing afternoon in Berlin