Conference · Vienna, Austria

Customer Experience Management in Telecoms European Summit

Management · Telecommunications and Mobile

Next editionNot confirmedLast edition we have: 22–24 Sep 2014

Last venueAustria Trend Hotel SavoyenVienna, Austria

RunningSince 2014Frequency unknown · 1 edition on record

Last checked12 Nov 2026Its old website no longer answers

We haven't confirmed the next dates yet. The last edition in our records was 22–24 Sep 2014 at Austria Trend Hotel Savoyen. Its old website no longer answers, so the show may have ended or moved. Are you the organiser? Correct this listing.

Key numbers

Editions on record: 1first in 2014

About Customer Experience Management in Telecoms European Summit

The CEM in Telecoms European Summit will once again showcase results-driven case studies of the European operator community's pioneering CEM strategies. Plus, new for 2014, you can personalise the interactive agenda to fit your needs, with two separate streams. Social media strategies vs. the network experience: which of these increasingly pressing issues should you spend the afternoon deep-diving with your peers?

Additionally, make sure you attend the exclusive pre-conference workshop day to get back to basics and find out what really makes a difference to your customers.

With over 68% operator attendance at the 2013 event, this is the must-attend event for operators to debate how to maximise the results of their CEM programmes. So if you want to know how to implement a profitable multi-channel CEM strategy, and engage not just the senior management team, but every single one of your company’s employees, join us in Vienna this September!

Featured Speakers:

Thorleif Astrup Hallund

Director of Customer Experience

Telenor DK

Marc Bacon

Head of Customer Experience

Kabel Deutschland

Hugo Enes

Director of Customer Care and Telemarketing

Zon Optimus

Cenk Erarslan

Senior Customer Experience Specialist

Turkcell

and many more...

From our listing of this edition. Details may have changed since.

Editions

Year	Dates	Where	Exhibitors	Visitors
2014	22–24 Sep 2014	Austria Trend Hotel Savoyen Vienna, Austria	—	—

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Customer Experience Management in Telecoms European Summit?

The next dates haven't been confirmed. The last edition we have on record was 22–24 Sep 2014.

Where is it held?

The last edition we have was at Austria Trend Hotel Savoyen, Vienna, Austria.

Industries