Conference · Sandton, South Africa

Call Centre Excellence Summit

Building / Building Management · Education, Training

Next editionNot confirmedLast edition we have: 18–20 Nov 2014

Last venueEmpire Executive HotelSandton, South Africa

RunningSince 2014Frequency unknown · 1 edition on record

Last checked12 Nov 2026Its old website no longer answers

We haven't confirmed the next dates yet. The last edition in our records was 18–20 Nov 2014 at Empire Executive Hotel. Its old website no longer answers, so the show may have ended or moved. Are you the organiser? Correct this listing.

Key numbers

Editions on record: 1first in 2014

About Call Centre Excellence Summit

Call Centre Excellence 2014 will cover all call centre operations (retail, healthcare, finance, travel, etc) and how to increase production efficiency and improve customer experience.

Featured Speakers :

Jerome Forsyth-Githahu

Head of Call Centre

Protea Hotel

Thomas Ngubane

Head of ECM Direct - Emerging Consumer Markets

Liberty

Rod Jones

Chairman

Independent Contact Centre Consultants Association

Naseema Moorgas

Workforce Optimisation Manager - Customer Services Operations

Eskom

and many more...

From our listing of this edition. Details may have changed since.

Editions

Year	Dates	Where	Exhibitors	Visitors
2014	18–20 Nov 2014	Empire Executive Hotel Sandton, South Africa	—	—

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Call Centre Excellence Summit?

The next dates haven't been confirmed. The last edition we have on record was 18–20 Nov 2014.

Where is it held?

The last edition we have was at Empire Executive Hotel, Sandton, South Africa.

Who organises it?

IQPC London.

Industries