Conference · Ontario, Canada
Enhancing Government Customer Services
Communications · Education, Training · General
Key numbers
- Editions on record
- 1first in 2015
About Enhancing Government Customer Services
Highlights:
• Discover how to transform your customer service across all levels into a citizen-centric priority, adapting strategies to embrace and deliver smarter service
• Find out how to implement an integrated digital strategy as a powerful, cost-effective way to interact with customers
• Learn hot to incorporate self service into your customer strategy
• Take advantage of opportunities to realize strategic cost savings
• Hear what it takes to create a unified customer experience using a multi-channel strategy
• Learn practical and effective ways to monitor and measure services standards and results
• Enhancing personalized customer service through big data analysis
• Tap into the latest leadership and development practices to create a high performance customer service culture
Participants:
• Canada Border Services Agency
• Canada Mortgage and Housing Corporation
• Circumference Solutions
• Contact Strategies
• Cutting Edjj Consulting
• Government of Canada
• MTZ Law Professional Corporation
• Ottawa Community Housing
• Seneca College
• Services Triad Inc.
• Shared Services Canada
• Wilton & Associates Inc.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2015 | 21–22 Apr 2015 | Ottawa Marriott Hotel Ontario, Canada | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Enhancing Government Customer Services?
The next dates haven't been confirmed. The last edition we have on record was 21–22 Apr 2015.
Where is it held?
The last edition we have was at Ottawa Marriott Hotel, Ontario, Canada.