Workshop · Cape Town, South Africa

Customer Experience Workshop

Education, Training · Business consulting

Official website
Next editionNot confirmedLast edition we have: 18–19 Jun 2015
Last venueTownhouse Hotel & Conference CentreCape Town, South Africa
RunningSince 2015Frequency unknown · 2 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 18–19 Jun 2015 at Townhouse Hotel & Conference Centre. Check the organiser's site: focusgroupevents.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
2first in 2015

About Customer Experience Workshop

This premier WORKSHOP is designed for those seeking the latest advanced skills in Customer Experience Management, Customer Loyalty and Customer Driven Innovation. You will benefit from taking currently accepted best practice to next practice to create an understanding of your customers plus alignment back into everything the organisation does that will be in advance of any of your competition. This is simply the most advanced qualification in the industry. You will never think about Customer Experience Management in the same way again.

Uncover: The latest approaches in Customer Experience Management designed to take the practitioner to a completely new way of thinking

Learn: To Identify Customer Experience Opportunities that traditional approaches miss in a matter of hours

Develop: Your existing approaches and techniques to drive both competitive advantage and immediate revenue, cost and service impact

Create: Customer Experience Propositions superior to your competition understand how to align back into the organisation to maximise impact

Understand: how to deliver CEM strategies that will push the customer agenda into the centre of everything the organisation does

Become: Certified in the most advanced and most immediately usable qualifications in the industry

Connect: With the customer experience world community to extend your knowledge of the next generation approaches to Customer Experience Management

See website for more details.

URLs:
Booking: http://atnd.it/25705-0
Tickets: http://atnd.it/25705-2

Price
Delegate Rate: £995
Group Bookings: Contact Us

Speakers: Charles Bennett (NextTen), Dr Osman Khan (NextTen)

Time: 9:00 am to 4:30 pm

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201518–19 Jun 2015Townhouse Hotel & Conference Centre
Cape Town, South Africa
——
201511–12 Jun 2015Hilton Sandton Hotel
Sandton, South Africa
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Customer Experience Workshop?

The next dates haven't been confirmed. The last edition we have on record was 18–19 Jun 2015.

Where is it held?

The last edition we have was at Townhouse Hotel & Conference Centre, Cape Town, South Africa.

Who organises it?

The Focus Group Ltd.

Industries