Conference · Sydney, Australia
User Centric Service Delivery in the Public Sector
Public Services, Municipal Equipment
Key numbers
- Editions on record
- 1first in 2016
About User Centric Service Delivery in the Public Sector
Following the creation of the DTO and the increase in state wide digital agendas, service delivery is now one of the hottest topics in the Public Sector.
At the centre of this agenda is the need to provide services which are simpler, faster and easier to use. These services must be built with the user in mind, and Government must provide a service which consistently meets and satisfies their customers.
In order to become truly user centric, it is vital to conduct research to develop a deep knowledge of who the service users are and what that means for service delivery and digital service design.
FEATURED SPEAKERS: Penny Webb-Smart, Darren Whitelaw, John Dardo, Sharyn Clarkson, Patrick Nesbitt, Belinda Hayes and many more...
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2016 | 12–13 Apr 2016 | Novotel Sydney Central Sydney, Australia | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is User Centric Service Delivery in the Public Sector?
The next dates haven't been confirmed. The last edition we have on record was 12–13 Apr 2016.
Where is it held?
The last edition we have was at Novotel Sydney Central, Sydney, Australia.