Conference · Prague, Czech Republic
Customer Experience Management in Telecoms Virtual Summit
Engineering · Telecommunications and Mobile
Key numbers
- Editions on record
- 2first in 2011
About Customer Experience Management in Telecoms Virtual Summit
Whether you're interested in improving customer lifetime value, reducing cost-to-serve or digitally transforming your products and services to uncover the next big commercial opportunity, don't miss the chance to unite with 150+ of the telecoms industry's customer experience gurus to discuss how to remain one step ahead in this rapidly consolidating market. Are you responsible for commercial or enterprise business? Because we cater for both. Whether you are your country's most established provider or a brand new market entrant, benefit from more opportunities to collaborate and innovate than ever. To take the next step in your customer experience evolution, make sure you uncover the secrets behind: - How Bouygues Telecom and Proximus have moved from 'multi' to 'omni' to deliver seamless experiences across all channels via digital transformation and process standardization - How JT Global have moved from 'CEM programs' to 'customer-centricity' to deliver long-term value for customers via continuous process improvement and enterprise-wide engagement And so much more
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2016 | 27–29 Jun 2016 | Vienna House Diplomat Prague Online | — | — |
| 2011 | 9–25 Aug 2011 | Webinar Venue Online | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Customer Experience Management in Telecoms Virtual Summit?
The next dates haven't been confirmed. The last edition we have on record was 27–29 Jun 2016.
Where is it held?
The last edition we have was at Vienna House Diplomat Prague, Prague, Czech Republic.