Annual Shared Services & BPO Week Philippines 2016

Join the 7th Annual Shared Services and BPO Philippines, the largest SS&O gathering in the Philippines! The event seeks to offer best practices from leading practitioners on growing the industry in the next 3 to 5 years. Delegates will gain fresh insights on how to address emerging challenges, and pinpoint new strategies and solutions to stay strong on the path to SS&O excellence. Key Topics To Be Addressed in 2016 Include: 1. Tackle tough talent management issues: reducing attrition, leadership development, and strengthen your management for Shared Services and BPO activities 2. Value creation: driving continuous improvement to achieve process excellence and customer satisfaction 3. Improve cost competitiveness: take your Shared Services & BPOs to the next level 4. Best practices and experts insights – the only event in Manila purely focusing on SS and BPO challenges and answering their most pressing operational and strategic issues 5. Data Analytics, Robotic Process Automation, and technology transformations – Discover the latest innovative solutions to revolutionize your Shared Services or BPO center