Conference · Johannesburg, South Africa

Customer Experience World Conference

Management · Business consulting

Official website
Next editionNot confirmedLast edition we have: 22–23 Mar 2017
Last venueSouthern Sun MontecasinoJohannesburg, South Africa
RunningSince 2014Irregular · 3 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 22–23 Mar 2017 at Southern Sun Montecasino. Check the organiser's site: focusgroupevents.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
3first in 2014

About Customer Experience World Conference

Announcing the new wave of customer experience thinking in a two day event.
Strategies & Innovations on driving Next Practice. Create new ideas to transform your CX.
The latest breakthrough in Customer Experience Thinking, New Leadership & Soft Skills Thinking.

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201722–23 Mar 2017Southern Sun Montecasino
Johannesburg, South Africa
——
20152–3 Feb 2015Ritz Carlton Dubai
Dubai, United Arab Emirates
——
20148–9 Dec 2014Jumeirah Emirates Towers Dubai
Dubai, United Arab Emirates
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Customer Experience World Conference?

The next dates haven't been confirmed. The last edition we have on record was 22–23 Mar 2017.

Where is it held?

The last edition we have was at Southern Sun Montecasino, Johannesburg, South Africa.

How often does it take place?

Irregular, judging by the 3 editions on record since 2014.

Who organises it?

The Focus Group Ltd.

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