Conference · London, United Kingdom
20:20 Customer Experience Summit, London
Banking, Finance · Insurance · Health
Key numbers
- Editions on record
- 3first in 2016
About 20:20 Customer Experience Summit, London
The event covers all aspects of a modern customer experience, including the ultimate in personalisation, the increasing role of robotics and AI, creating a CX innovation culture and measuring both the customer journey and CX ROI. This conference is your key chance to learn from and network with those leading the way and breaking new ground in customer experience. Over two days, delegates will delve into case studies from brands such as M&S, Tesco Mobile, LV=, Channel 4, Barclays, Finnair and more, gaining a deep understanding of how to optimise their customer strategy in the light of the latest developments in customer behaviour, technology and data protection.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2017 | 4–5 Jul 2017 | etc venues St Paul's London, United Kingdom | — | — |
| 2017 | 29 Mar 2017 | Radisson Blu Portman Hotel London, United Kingdom | — | — |
| 2016 | 5–6 Jul 2016 | etc venues St Paul's London, United Kingdom | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is 20:20 Customer Experience Summit, London?
The next dates haven't been confirmed. The last edition we have on record was 4–5 Jul 2017.
Where is it held?
The last edition we have was at etc venues St Paul's, London, United Kingdom.