Conference · New York

CXNYC - Forrester's Forum For Customer Experience Professionals

Business consulting

Next editionNot confirmedLast edition we have: 10–12 Jun 2019
Last venueNew York Hilton MidtownNew York · where the 2018 edition was; venue not yet confirmed
RunningSince 2016Irregular · 3 editions on record
Last checked11 Nov 2026Its old website no longer answers
We haven't confirmed the next dates yet. The last edition in our records was 10–12 Jun 2019 at New York Hilton Midtown. Its old website no longer answers, so the show may have ended or moved. Are you the organiser? Correct this listing.

Key numbers

Editions on record
3first in 2016

About CXNYC - Forrester's Forum For Customer Experience Professionals

The most successful brands have learned to deploy deep customer understanding to deliver compelling, engaging, experiences in the moment. The next generation of CX innovators, however, are using the insights derived from deep customer understanding to discover completely new business opportunities, expand customer relationships into new verticals, and explosively grow revenues. This radical innovation can only be pursued by enterprises that are driven by CX, not merely informed or improved by it.

Stay up to Date on CX NYC 2019!

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201910–12 Jun 2019New York Hilton Midtown
New York
——
201819–20 Jun 2018New York Hilton Midtown
New York
——
201621–22 Jun 2016New York Hilton Midtown
New York
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is CXNYC - Forrester's Forum For Customer Experience Professionals?

The next dates haven't been confirmed. The last edition we have on record was 10–12 Jun 2019.

Where is it held?

The 2018 edition was at New York Hilton Midtown, New York. The organiser hasn't confirmed the venue for this edition yet.

How often does it take place?

Irregular, judging by the 3 editions on record since 2016.

Who organises it?

Forrester Research, Inc..

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