Conference · Brooklyn, New York

The Customer Service Summit

E-Business, E-Commerce · Business consulting

Official website
Next editionNot confirmedLast edition we have: 23–24 Oct 2019
Last venueNew York Marriott BrooklynBrooklyn, New York
RunningSince 2016Frequency unknown · 2 editions on record
Last checked11 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 23–24 Oct 2019 at New York Marriott Brooklyn. Check the organiser's site: incite-group.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
2first in 2016

About The Customer Service Summit

Customers are tired of outdated traditional customer service. As trailblazers deliver advanced support across multiple channels, you must deliver best in class service to meet increasing customer expectations.

The 8th Annual Customer Service Summit NYC unites pioneering brands to set the bar for your support strategy going forward. Be part of a community of 300+ service leaders exploring the cutting-edge of what’s possible to fulfill customer expectations.

Join this movement to reimagine the role of customer service and take your place centre stage as the face of, and driver for, the entire business.

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201923–24 Oct 2019New York Marriott Brooklyn
Brooklyn, New York
——
20169–10 Nov 2016New York Marriott Brooklyn
Brooklyn, New York
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is The Customer Service Summit?

The next dates haven't been confirmed. The last edition we have on record was 23–24 Oct 2019.

Where is it held?

The last edition we have was at New York Marriott Brooklyn, Brooklyn, New York.

Who organises it?

Incite Group.

Industries