Conference · Vienna, Austria
Telecoms CRM, CEM & Retention
Textile Industry
Key numbers
- Editions on record
- 3first in 2009
About Telecoms CRM, CEM & Retention
With 11 operator case studies on the two conference days, an interactive workshop and a collaborative learning session, this event will offer you ample opportunity to learn, network and exchange ideas.
Building and maintaining profitable customer relationships can result in a win-win situation for both you and your customers– by providing your customers with the services and experiences they seek, you can ensure that they remain both profitable and loyal.
IIR’s Telecoms CEM, CRM and Retention conference will examine how operators are developing and adopting novel CRM and CEM approaches in order to enhance customer relationships and maximise customer retention as well as customer lifetime value.
From our listing of the 2010 edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2012 | 15 Mar 2012 | Hilton Vienna Plaza Vienna, Austria | — | — |
| 2011 | 15 Mar 2011 | Hilton Vienna Plaza Vienna, Austria | — | — |
| 2010 | 15–18 Mar 2010 | Hilton Vienna Plaza Vienna, Austria | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Telecoms CRM, CEM & Retention?
The next dates haven't been confirmed. The last edition we have on record was 15 Mar 2012.
Where is it held?
The 2010 edition was at Hilton Vienna Plaza, Vienna, Austria. The organiser hasn't confirmed the venue for this edition yet.
How often does it take place?
Annual, judging by the 3 editions on record since 2009.