Exhibition · New York
DC Plans Summit 2010
Banking, Finance · Investment · Business consulting
Key numbers
- Editions on record
- 2first in 2010
About DC Plans Summit
Attend this event to connect with customer self-service champions and discuss best practices, strategies and solutions surrounding:
• Customer Satisfaction Measurement – Understand your
customers’ self-care expectations, assess your performance and develop your organizational response.
• Customer Adoption and Commitment – Ensure the right match between technology options and customer needs.
• Operational Efficiency AND Customer Care Strategy – Balance cost reduction and cost avoidance with new insights from multichannel customer feedback.
• Technology Innovation – Understand the implications
for the industry of the mobile customer on-the-go.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2011 | 16–18 Feb 2011 | Fairmont Chateau Frontenac Quebec, Canada | — | — |
| 2010 | 22–24 Feb 2010 | New York | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.