Exhibition · Quebec, Canada
DC Plans Summit
Banking, Finance · Investment · Business consulting
Key numbers
- Editions on record
- 2first in 2010
About DC Plans Summit
Attend this event to connect with customer self-service champions and discuss best practices, strategies and solutions surrounding:
• Customer Satisfaction Measurement – Understand your
customers’ self-care expectations, assess your performance and develop your organizational response.
• Customer Adoption and Commitment – Ensure the right match between technology options and customer needs.
• Operational Efficiency AND Customer Care Strategy – Balance cost reduction and cost avoidance with new insights from multichannel customer feedback.
• Technology Innovation – Understand the implications
for the industry of the mobile customer on-the-go.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2011 | 16–18 Feb 2011 | Fairmont Chateau Frontenac Quebec, Canada | — | — |
| 2010 | 22–24 Feb 2010 | New York | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is DC Plans Summit?
The next dates haven't been confirmed. The last edition we have on record was 16–18 Feb 2011.
Where is it held?
The last edition we have was at Fairmont Chateau Frontenac, Quebec, Canada.