Conference · San Diego, California
Annual Customer Contact West 2011
Advertising, Marketing · Business consulting · Sales
Key numbers
- Floor space
- NULLin 2014, organiser's figure
- Editions on record
- 8first in 2010
About Annual Customer Contact West
Need to deliver the kind of customer contact excellence that really makes a difference to your customers? Need to make your contact center a strategic partner in your organization? Need to ensure your customer contact is a front runner in efficiency and effectiveness? Then you need to join us in La Jolla for the industry's singular event: 6th Annual Customer Contact 2010, West: Executive MindXchange. It's a rollercoaster ride of killer ideas and best practices to save you time, and headaches. It's the most dynamic and inspiring event out there, delivering some of the industry's best take-aways, nonstop networking, and invaluable new contacts.
Four tracks focus on the top concerns of customer contact executives:
Track 1: The Contact Center as a Strategic Partner in the Enterprise
Track 2: Excellence in the Customer Experience
Track 3: Cross Channel Customer Interaction
Track 4: Making the Most of Analytics
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2018 | 21–24 Oct 2018 | Arizona Biltmore Resort & Spa Phoenix, Arizona | — | — |
| 2016 | 23–26 Oct 2016 | JW Marriott Starr Pass Resort & Spa Tucson, Arizona | — | — |
| 2015 | 18–21 Oct 2015 | Loews Coronado Bay Resort San Diego, California | — | — |
| 2014 | 20–23 Oct 2014 | JW Marriott Starr Pass Resort & Spa Tucson, Arizona | — | — |
| 2013 | 20–23 Oct 2013 | JW Marriott Starr Pass Resort & Spa Tucson, Arizona | — | — |
| 2012 | 21–24 Oct 2012 | JW Marriott Starr Pass Resort & Spa Tucson, Arizona | — | — |
| 2011 | 23–26 Oct 2011 | Loews Coronado Bay Resort San Diego, California | — | — |
| 2010 | 17–20 Oct 2010 | Hilton La Jolla Torrey Pines La Jolla, California | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.