Conference · Phoenix, Arizona

Annual Customer Contact West

Advertising, Marketing · Business consulting · Sales

Official website
Next editionOctober 2027Expected — not announced yet
Last venueArizona Biltmore Resort & SpaPhoenix, Arizona
RunningSince 2010Annual · 8 editions on record
Last checked11 Nov 2026Organiser website checked
Expected around October 2027 — not announced yet. Annual Customer Contact West runs annual; the last edition in our records was in October 2018. We'll show the dates as soon as the organiser publishes them.

Key numbers

Floor space
NULLin 2014, organiser's figure
Editions on record
8first in 2010

About Annual Customer Contact West

This event is a hub of ideas, inspiration, and industry connections for customer service and customer contact executives who strive to innovate the customer experience.

Customer Contact West provides pragmatic real world experiences, insight, best practices and tools for embracing an accelerating digital transformation.

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201821–24 Oct 2018Arizona Biltmore Resort & Spa
Phoenix, Arizona
——
201623–26 Oct 2016JW Marriott Starr Pass Resort & Spa
Tucson, Arizona
——
201518–21 Oct 2015Loews Coronado Bay Resort
San Diego, California
——
201420–23 Oct 2014JW Marriott Starr Pass Resort & Spa
Tucson, Arizona
——
201320–23 Oct 2013JW Marriott Starr Pass Resort & Spa
Tucson, Arizona
——
201221–24 Oct 2012JW Marriott Starr Pass Resort & Spa
Tucson, Arizona
——
201123–26 Oct 2011Loews Coronado Bay Resort
San Diego, California
——
201017–20 Oct 2010Hilton La Jolla Torrey Pines
La Jolla, California
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Annual Customer Contact West?

The next edition is expected around October 2027, based on its annual cycle. The organiser hasn't announced the dates yet.

Where is it held?

The last edition we have was at Arizona Biltmore Resort & Spa, Phoenix, Arizona.

How often does it take place?

Annual, judging by the 8 editions on record since 2010.

Industries