Congress · Quebec, Canada
Congrès de L’industrie du Centre Contact Clientèle
Business consulting
Key numbers
- Editions on record
- 2first in 2011
About Congrès de L’industrie du Centre Contact Clientèle
Why Participate:
17 presentations and case studies of the largest call centers in Quebec, who will share their innovative solutions
Social networks and the CCC
Be on the lookout for the latest ergonomic trends
Learn how to merge two corporate cultures in a CCC
The benefits of first call resolution
Explore the management of the customer experience
How to recruit and retain Generation Y
Discover the best ways to measure the performance of your call center
The importance of social media
Learn more about commitment and how to build a common vision
Discover the benefits of virtualization services
Be on the lookout for innovative solutions of the largest call centers in Quebec
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2012 | 18–20 Sep 2012 | La Tour L'Industrielle Vie Quebec, Canada | — | — |
| 2011 | 20–22 Sep 2011 | La Tour L'Industrielle Vie Quebec, Canada | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Congrès de L’industrie du Centre Contact Clientèle?
The next dates haven't been confirmed. The last edition we have on record was 18–20 Sep 2012.
Where is it held?
The 2011 edition was at La Tour L'Industrielle Vie, Quebec, Canada. The organiser hasn't confirmed the venue for this edition yet.