Conference · Orlando, Florida
Call Center Week Summit 2013
Communications · E-Business, E-Commerce · Business consulting
Key numbers
- Floor space
- NULLin 2015, organiser's figure
- Editions on record
- 9first in 2011
About Call Center Week Summit
8th Annual Call Center Summit. Call Center Summit, the sister event to our flagship Call Center Week, focuses on high-level conversations that move from strategy to action. This year's theme revolves around the very core of your business - the PEOPLE - both customers and employees and how to put them first every time.
By attending the Call Center Summit you will:
-Learn best practices for hiring and training employees and developing your next set of leaders
-Take away solutions focused on top business imperatives
-Empower and engage employees to drive business results
-Leverage technologies to enhance customer experience and capitalize on social media
-Network and benchmark against other leaders
-Bring back the vision needed to sustain or become World-Class
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2018 | 18–22 Jun 2018 | The Mirage Las Vegas, Nevada | — | — |
| 2017 | 26–30 Jun 2017 | The Mirage Las Vegas, Nevada | — | — |
| 2015 | 10–14 Jun 2015 | Caesars Palace Hotel & Casino Las Vegas, Nevada | — | — |
| 2015 | 22–25 Jan 2015 | Caesars Palace Hotel & Casino Las Vegas, Nevada | — | — |
| 2014 | 16–20 Jun 2014 | Caesars Palace Hotel & Casino Las Vegas, Nevada | — | — |
| 2013 | 10–14 Jun 2013 | Caesars Palace Hotel & Casino Las Vegas, Nevada | — | — |
| 2013 | 22–25 Jan 2013 | Renaissance Orlando Resort at SeaWorld Orlando, Florida | — | — |
| 2012 | 23–26 Jan 2012 | Hilton Orlando Orlando, Florida | — | — |
| 2011 | 24–27 Jan 2011 | DoubleTree Hotel at the Entrance to Universal Orlando Orlando, Florida | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.