Conference

Customer Experience Management

Energy · Oil, Gas · Business, Franchising, Licensing

Next editionNot confirmedLast edition we have: 23–26 Jan 2017

Last venueTo be confirmedVenue not in our records

RunningSince 2011Irregular · 3 editions on record

Last checked12 Nov 2026Organiser website checked

We haven't confirmed the next dates yet. The last edition in our records was 23–26 Jan 2017. Check the organiser's site: marcusevansch.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record: 3first in 2011

About Customer Experience Management

Get involved in discussions regarding how to develop a truly omni-channel and seamless customer management strategy. Ensure you get the most value from the event by choosing from multiple topic streams and creating a conference agenda tailored specifically to your needs, or request an invitation to the CEM Leaders Boardroom sessions, where VP and C-level participants can freely share their challenges in a closed-door setting.

From our listing of this edition. Details may have changed since.

Editions

Year	Dates	Exhibitors	Visitors
2017	23–26 Jan 2017	—	—
2012	17–18 Jul 2012	—	—
2011	19–21 Sep 2011	—	—

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Customer Experience Management?

The next dates haven't been confirmed. The last edition we have on record was 23–26 Jan 2017.

How often does it take place?

Irregular, judging by the 3 editions on record since 2011.

Industries