Conference · San Francisco, California

CXSF - Forrester's Forum For Customer Experience Professionals

Engineering

Official website
Next editionNot confirmedLast edition we have: 19–20 Oct 2017
Last venueSan Francisco Marriott MarquisSan Francisco, California
RunningSince 2015Annual · 3 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 19–20 Oct 2017 at San Francisco Marriott Marquis. Check the organiser's site: events.forrester.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
3first in 2015

About CXSF - Forrester's Forum For Customer Experience Professionals

Today's CX leaders must create experiences that meet or exceed customer expectations to drive profits. To succeed, CX leaders must not just design outstanding experiences, but assemble the right ecosystems to deliver them while simultaneously demonstrating the business value of customer experience as a discipline and leading its adoption across the organization. Forrester’s 2017 Forum showcases Forrester's most recent research to help CX pros plan, design, and manage digital experiences that create business impact.

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201719–20 Oct 2017San Francisco Marriott Marquis
San Francisco, California
——
201620–21 Oct 2016San Francisco Marriott Marquis
San Francisco, California
——
201522–23 Oct 2015San Francisco Marriott Marquis
San Francisco, California
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is CXSF - Forrester's Forum For Customer Experience Professionals?

The next dates haven't been confirmed. The last edition we have on record was 19–20 Oct 2017.

Where is it held?

The last edition we have was at San Francisco Marriott Marquis, San Francisco, California.

How often does it take place?

Annual, judging by the 3 editions on record since 2015.

Who organises it?

Forrester Research, Inc..

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